CUSTOMER SERVICE
We are here to answer your questions, solve your problems, and assist with your small engine machinery needs. Feel free to contact us by phone, email, or by filling out the form below. Our dedicated team is available to provide personalized advice, information about our products and services, as well as any assistance you may require.
At Jean Guglia & Fils, your satisfaction is our top priority, and we look forward to providing you with an exceptional customer experience.
Do you have any questions?
We're here to help!
Call us at:
+1 514 387 0871
or send us an email at:
RETURNS
If you are not completely satisfied with your purchase, we are happy to accept returns or exchanges within 7 days of receiving your order.
For products that are available on order, please note that an additional week may be required to receive them, in addition to the standard 7 business days for delivery.
The unused product must be returned in its original packaging with all accessories.
Return or exchange shipping costs are the responsibility of the customer.
FAQ
To track your order:
We will send you the tracking code via SMS as soon as your order is shipped. You can contact us using this code to get information about the status of your delivery.
To contact your carriers:
Delivery will be handled by an intermediary carrier. You can contact them directly for any questions regarding the delivery.